SHIPPING AND RETURNS

Returns

We want you to be satisfied with your AINAH™ Products purchase. You may return your order with free shipping* for a 100% money-back guarantee through our official returns channel.

Returns are currently being accepted within 30 days for products purchased online at AINAHCosmetics.com.

AINAHCosmetics.com Purchases:

Merchandise purchased online at AINAHosmetics.com may be returned by mail within 30 days of receiving your order. Accepted returns will be refunded the price of the item and any applicable taxes issued in the original form of payment. Please note that clearance items cannot be returned and ineligible items included in the return package will not be credited. In addition, AINAHCosmetics.com no longer accepts exchanges.

Engraved products cannot be returned or exchanged unless due to product defect. Please allow an additional 2-3 business days for processing.

To start your return process, please click the link below:

Start a return

Please allow 7-10 business days for your refund to be issued after the shipment reaches us.

AINAH Cosmetic Store Purchases:

For purchases made in a AINAH Cosmetic Retail store, please contact Customer Care here or +968.97612017

All Other Purchases:

For merchandise purchased with one of our other AINAH Cosmetics retail partners, please contact the original retailer to determine eligibility for refund or exchange.

Shipping Policies

Order Processing:

AINAHCosmetics.com is closed on weekends and major holidays. All orders received on Friday, Saturday and Sunday will begin processing the following Monday.

Domestic Shipping Policies:

Standard Shipping: Please allow 3 to 7 business days for your order to arrive. Orders placed Monday through Friday prior to 2PM PST will ship same day. Orders placed after 2PM will be shipped the following business day. Orders placed on weekends or an observed holiday will be processed and shipped the next business day.

Expedited Shipping: UPS Overnight and UPS 2 Day Delivery orders placed during business days must be received by 2PM PST to ship same day. Otherwise, expedited orders will ship the following business day.

Shipping to an APO/FPO address: Orders traveling overseas must ship via FedEx SmartPost and may take approximately 4 to 8 weeks to arrive.

Shipping Confirmation: A shipping confirmation with your tracking number will be sent to the email address you provided at time of order. Please track your shipment as AINAH Cosmetic is not responsible for lost or stolen packages.

Free Shipping Promotion: Standard shipping is free for orders of $30 or more before tax.