FAQS
For orders placed with standard shipping, please allow 3 to 7 business days for your package to arrive. Note that orders may take up to 3 business days to process before shipping.
UPS Overnight and UPS 2nd Day orders must be received by 2PM PST to ship the same day. Otherwise, your purchase will ship out the next business day.
For more information regarding our shipping policy, please click here
After submitting your order, the total plus $1 is authorized to cover any potential tax discrepancies. This pending transaction never settles and drops from your bank account within a few business days. The payment method is charged for the final total amount the day the order ships.
There is a maximum of 10 items per shade in order to give everyone a chance to grab their makeup bag must-haves! Note that limited-edition items may have a different maximum amount.
You may be contacted via email for verification as all orders are subject to review. The sooner you get back to us, the sooner we can ship out your AINAH™ Products haul.
Contact customer service or 1-302-445-7483
Once an order has begun processing, we are unable to make any changes to it. This includes updates to shipping information as well as product selections. Please be sure to carefully review your order before submitting it.
Please note once an order is placed, we are unable to cancel or make any order modifications.
We want you to be satisfied with your AINAH™ products purchase. For online purchases made at AINAHCosmetics.com you may return your order with free shipping* for a 100% money-back guarantee within our approved return window of 30 days.
*Some rules and restrictions apply. For more information on our return policy, click here
AINAHCosmetics.com no longer accepts exchanges, but you may return your order with free shipping* for a 100% money-back guarantee within 30 days for products purchased on our website.
*Some rules and restrictions apply. For more information on our return policy, click here
AINAH™ currently ships to US and Oman addresses only.
AINAH™ Cosmetics is Combiend with certified and acknowledged by PETA as a cruelty-free brand. We are committed to producing cruelty-free cosmetics. We do not test any of our products on animals.
All raw materials used in AINAH™ cosmetic products are Halal.